Suzanne is a qualified organisational psychologist with a Master’s degree in Human Resource management and Member of the Australian Psychological Society.
Nabisco engaged her as Training Manager to implement an extensive change management process throughout the organisation.
With 20 years’ experience in training and development in Australia and internationally, Suzanne is accomplished in conflict management and negotiation, leadership and change management, stress management and interpersonal skills, customer care and coaching.
Areas of expertise: Influencing, Difficult behaviour, Leadership, Emotional intelligence, Conflict resolution, Team building, Assertiveness, Effective workplace behaviour for challenging staff.
Accredited – Myers Briggs Type Indicator®
Accredited – DiSC®
Accredited – HBDI – Hermann Brain Dominance Indicator®
Accredited – GENOS Emotional Intelligence Assessment
Member – Australian Psychological Society
Member – Australian Institute of Management