Brainpower Training Pty Ltd (ABN 63 064 883 932)
Website: www.brainpowertraining.com.au
Last updated: 27 October 2026
1. About this policy
Brainpower Training Pty Ltd (“Brainpower Training”, “we”, “us”) respects your privacy. This policy explains what personal information we collect through our website, how we use it, who can see it, and how you can access or correct it. We handle personal information in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
2. What we collect
Enquiry form. When you submit the enquiry form on our website, we collect the details you type in. This is usually your name, email address, phone number, organisation, and your message about the training or speaking you are interested in.
Website usage information. When you visit our website, we and our service providers collect information about your visit using cookies and similar technologies. This includes your IP address, device and browser type, pages viewed, how you arrived at our site (for example a Google search or ad), and how long you stayed.
We do not collect payment details through our website. We do not take bookings through our website.
3. How we collect it
- Directly from you, when you complete the enquiry form or contact us by email or phone.
- Automatically, through cookies and analytics and advertising tools on our website.
4. How enquiry details reach us
When you submit the enquiry form, your details are sent by email to our business inbox. They are read by Nina Sunday, who responds to enquiries personally. We use your details to reply to your enquiry, prepare a proposal or quote, and follow up on the work you ask about. We do not add you to a marketing mailing list unless you ask us to.
5. Cookies, analytics and advertising
We use the following tools on our website:
- Google Analytics, to understand how visitors use our website so we can improve it.
- Google Ads conversion tracking and remarketing, to measure how well our advertising works and, where enabled, to show our ads to people who have visited our website.
These tools use cookies and may collect data such as your IP address and pages visited. The data is processed by Google under their own privacy policies.
You can control this in several ways:
- Change your browser settings to block or delete cookies.
- Opt out of Google personalised ads at adssettings.google.com.
- Install the Google Analytics opt-out browser add-on at tools.google.com/dlpage/gaoptout.
Blocking cookies may affect how some parts of the website work.
6. Who we share information with
We do not sell your personal information. We share it only with:
- Our website host and developers, who manage and maintain our website and may be able to see data stored on it.
- Our email and IT service providers, who hold the emails we receive.
- Google as described in section 5.
- Government bodies or other parties where the law requires it.
7. Overseas disclosure
Some of our service providers, including Google, store or process data on servers outside Australia, including in the United States. By using our website and submitting the enquiry form, you understand that your information may be handled overseas by these providers. We choose reputable providers with their own privacy and security commitments.
8. Security and retention
We take reasonable steps to protect personal information from misuse, loss and unauthorised access, including password-protected accounts and limiting access to the people who need it. We keep enquiry details for as long as we need them to respond and to manage any resulting work, and for any period the law requires. When we no longer need them, we delete or de-identify them.
9. Access, correction and deletion
You can ask us for a copy of the personal information we hold about you, ask us to correct it, or ask us to delete it, by contacting us using the details below. We will respond within a reasonable time, usually within 30 days. We may need to confirm your identity first.
10. Complaints
If you have a concern about how we have handled your personal information, contact us first and we will investigate and reply. If you are not satisfied, you can contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au or on 1300 363 992.
11. Contact us
Nina Sunday
Brainpower Training Pty Ltd
PO Box 333 Scarborough Queensland Australia 4020
Email: [email protected]
Phone: 1300 778 995
12. Changes to this policy
We may update this policy from time to time. The latest version will always be on this page, with the date it was last updated shown at the top.