Managing Meetings
Learn how to lead more efficient meetings at work, to save time and get more of the right things done
PROGRAM OUTLINE
NEW optional module!
How to use AI tools to streamline agenda preparation and minutes
- Keep meetings on track and on time
- How to write a best-practice meeting agenda
- RACI framework to identify who to attend all or part of meeting
- Phase agenda so people can leave as items covered
- Pre-meeting preparation
- Be clear on the purpose of a meeting
- Start and end on time
- How to chair a meeting, ensure effective participation
- Maintain focus and avoid topic slip
- How to handle disagreement and resolve an impasse
- Secure agreement on action items and timeframes
- Tricks to save time with shorter meetings
- Capture all actions decided on and keep people accountable
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Managing Meetings Training
PROGRAM OUTLINE
- Keep meetings on track and on time
- How to write a best-practice meeting agenda
- RACI framework to identify who to attend all or part of meeting
- Phase agenda so people can leave as items covered
- Pre-meeting preparation
- Be clear on the purpose of a meeting
- Start and end on time
- How to chair a meeting, ensure effective participation
- Maintain focus and avoid topic slip
- How to handle disagreement and resolve an impasse
- Secure agreement on action items and timeframes
- Tricks to save time with shorter meetings
- Capture all actions decided on and keep people accountable
Have a chat with a training expert
We talk through your goals and challenges, ask a few quick questions, then create Your Brief, a short summary of what you aim to achieve through training.
It’s a handy reference you can share with your team and helps us make sure we’re focusing on what matters most to you.
You’ll see our calendar to choose a date and time that suits you, plus a space to let us know whether you prefer a phone, Zoom, or Teams meeting.
We customise onsite training to meet the needs of your business
Whether face-to-face at your workplace or a live online workshop exclusively for your team, we can tailor a program focused on your specific training goals. Ask about our Priority Management 30-Day Challenge, 5-minute microlessons, daily over 30 days; a powerful way to change habits, mindset and behaviours.
Hear from our past clients…
“Good balance of teaching, discussion and practical exercises.”
“An easy, clear and concise delivery of attributes of world class, best practice frontline customer service, delivered by one of this country’s foremost trainers of Customer Service.”
“Good exercises, clear examples, great workbook, excellent variety, knowledgeable facilitator.”
“LOVED this workshop. Trainer was knowledgeable, entertaining and provided the perfect balance of practical tips, time management theory and humour! Have already recommended this workshop to many colleagues”
