Soft skills training courses, Australia - Phone 1300 661 555

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Speed Reading essentials
Business Writing tips
Super Memory tricks
Time Management strategies
Customer Service best practices

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What people say about Brainpower Training

Time Management

'Very good presentation, interactive, great, practical ideas to take away.' Adam Woods, Process Manager, AstraZeneca

'What I wanted and expected - specific 'how to' steps.'David West, Solicitor

'Very well presented, easy to take in, not boring, fun and informative'. Stephen Tole, Bank Officer, BNP Paribas

'Interesting, fast paced. Key points to take away and reflect upon.' Susan Olding, Operations, Travelforce

‘It really drives the importance of how to manage the time with work and personal life.' Layanri Withana, Finance Manager, UTI

‘I really enjoyed the day – much better than other mandatory training I have been to.' Megan Hemming, Postdoctoral Research Fellow, CSIRO

Speed Reading

‘Superb! Quick wins with speed reading.’ Kerry Humphreys, Consultant, PricewaterhouseCoopers

‘Wow! I never thought it was possible. I used to hate reading, now I love it!’ Mitchell Hunter, Printer Technician, Tally

‘Comprehension and speed dramatically improved. Would never have believed it.’ Cath Watson, Project Manager, Griffith University ‘I can’t thank you enough for this course; it has given me the competitive edge required to excel above the rest of the pack.’ Jun Li, Sales Executive – IT, Planwell Technology
‘Definitely will be able to process information more quickly. I’m amazed by my comprehension. Didn’t think it was possible.’ Whitney Bell, Recruitment Consultant, TMP Worldwide ‘The different sightline methods to read have improved my speed and understanding of material, compared to the beginning of the day.’ P Doumouras, SA Water.
‘This is the best course I can recommend for staff and students.’ Dennis Foletta, Secondary Teacher and sport Coach. ‘Very helpful. I was most surprised at the outcomes. Can read a great deal faster. Now have ability to read technical papers quickly without losing concentration.’ Ben Misan, Graduate Engineer, SA Water
Business Writing
‘Very informative, professional and fast-paced.’ Stephen Ebb-Smith, Advertising Director, Saatchi & Saatchi.

‘Very clear topics, lots of examples, using our own work to test.' Wendy Smith, Consultant, Urbis JHD.

‘All line management should do it.’ Doug Gordon, Queensland Aluminium.

‘Great way to improve the structure of letters. Understanding how to be concise.’

Bree Lennon, Advertising, Saatchi & Saatchi. ‘Many useful tips for removing useless words.’ Steven Kartunnen, Urbis JHD

‘It was clear, easy to follow and made sense.’ Tatjana Williams, Executive Assistant, IAG.

‘The handouts are very good and easy to follow.’ Wayne Amies, Bayer Crop

‘Enlightening. Concise writing tips and Memory Mapping technique.’ David Flanagan, Advertising, Saatchi & Saatchi.

High Performance Memory

‘Very useful. Presented very professionally. Not just for students but also for private research, presentations, and training others.’ Monica Berry, Medical Scientist.

‘My brain now works like a new brain. I am more focused and work smarter.’ Jane Tumbri, Human Resources Manager, Cognos

‘Very good course. Much better than anticipated. Would recommend it .' Jason Corbett, Infrastructure Operator, IBM

‘Outstanding. Notetaking will be reduced to a minimum with higher recall.’ Roz Gribble, Finance Manager, Sunraysia and Murray Group Training.

‘Excellent, very useful, practical and also fun.’ Renee Nelson, Medical Information Associate, Sanofi Aventis.

‘User-friendly course. I am more confident using my memory more efficiently.’ Pina Carrabs, Customer Service Manager, UPS

‘The strength of the session was strength of info, ability to hold interest, timing of content .' Stephen Hatch, Computer Operator, IBM

‘Far increased info prioritisation, filtering and retention tools.’ Stuart Reeves, Consultant,

Customer Service

'An easy, clear and concise delivery of attributes of world class, best practice frontline customer service, delivered by one of this country's foremost trainers of Customer Service.' Brett Whitford, President, Customer Service Institute of Australia.

‘Helps get buy-in from all departments to enable us all to service the customer as one team.’ David Story, Account Manager, Citigroup.

‘Overall very inspiring and informative experience. Presenter’s personality and knowledge were outstanding.’ Dawn Symmonds, Office Manager, Heat Treatment.

‘Practical and informative. Useful info that can be easily used.’ Kate Hill, Account Co-ordinator, Central Queensland Institute of Tafe.

‘How to handle irate customers and what to say.’ Amanda Collison, Customer Service, Undercoverwear.

‘When working in Customer Service you sometimes forget the little things. This course was not boring unlike many other courses.’ Vicky Liaroutsos, Customer Service Officer, Citigroup.

‘It gave me good insight into a lot of different aspects of customer service.’ Timothy Hands, Service Engineer, Imaxeon.

‘The balance was right.’ Judy Barrett, Business Head, Citigroup.

‘I learnt a lot. Thank you for a well-informed, enjoyable day.’ Sonya Groppenbacher, Business Admin, Fox Studios.

‘Implement small changes that may bring big difference in behaviour.’ Jun Lee, Tele-services Consultant, BMC Software.

‘Interesting, plenty to think about. May have a better response to problems brought forward.’ Kylie Hamilton, Customer Service, Undercoverwear.

‘The strength of this session is going through the letters of service and the presenter's knowledge.’ Tim Barry, Citigroup.

‘Bringing to the forefront customer service skills that I have neglected – let an upset customer speak. I like the last line – A random act of kindness causes a chain reaction.’ Bernice Carter, General Manager - Operations, Undercoverwear.

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