Negotiation Skills training
'How to gain the best deal while maintaining good relationships.'
Program content
- How to plan and prepare with a clear objective
- Negotiate to reach common agreement using a 4 stage method
- Demonstrate confidence and assertiveness during negotiation
- The 4 main negotiation styles - Co-operative vs. Aggressive, Effective vs. Ineffective
- How not to give away too much too soon
- The power of timing
- Using assertive language
- Identify body language and eye accessing cues
- Tactics and counter-tactics
- Identify and challenge manipulation during negotiation
- Eliminate personal attacks and emotion from the negotiation process
- Avoid the pitfalls of deadlocks, stonewalling, dirty tricks, power struggles, destructive argument and alienating manipulation
- Brainstorm alternative options to reach a win/win solution
Negotiation Outcomes
On completion of the program participants will be able to: No Risk Guarantee
- Understand the dynamics of negotiation and improve their skills
- Understand and identify different behavioural styles and adapt as necessary
- Develop self-awareness of their personal style and approaches to negotiation
- Prepare pre-negotiation by identifying possible negotiation outcomes
- Apply techniques for successful negotiation by participating in practice cases
- Recognise dirty tricks and tactics
- Demonstrate the use of successful concession making
- Develop an action plan to improve negotiation skills
Find out more about our training approach
Understand our quality process for customising
Brainpower training has a unique way of tailoring our programs to your people and the situations they face.
asking you some questions that are usually easy to answer.
There's no obligation, but if you do decide to go ahead, we can forward this info to our Facilitator as your 'brief', describing your specific learning and business-related outcomes.
2. Scenarios
Once your course is confirmed, we send our ‘Scenarios' e-mail for you to forward to your people requesting them to send in short situations or dilemmas they may experience in the workplace relevant to the topic.
Alternatively, you can simply come up with 5 or 6 that are representative.
3. Pre-call
In addition, our experienced and qualified Facilitator will contact you by phone prior to the workshop to confirm logistics and what you'd like emphasised or focused on.
What do people say about our Negotiation Skills workshop?
‘‘An attendee commented that the group discussions were facilitated well and prompted the thought process. Another said the training specifically focused on the needs of the group.
The scenarios relevant to salary negotiations were most useful and our Managers now feel better equipped to handle these conversations more professionally and fairly with all staff.’
Catherine Thurston, National Human Resource Manager, WorkFocus Australia