Soft skills training courses, Australia - Phone 1300 661 555
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NegotiationNegotiation

'How to gain the best deal while maintaining good relationships.'

Program content

  • How to plan and prepare with a clear objective
  • Negotiate to reach common agreement using a 4 stage method
  • Demonstrate confidence and assertiveness during negotiation
  • The 4 main negotiation styles - Co-operative vs. Aggressive, Effective vs. Ineffective 
  • How not to give away too much too soon
  • The power of timing
  • Using assertive language
  • Identify body language and eye accessing cues
  • Tactics and counter-tactics
  • Identify and challenge manipulation during negotiation
  • Eliminate personal attacks and emotion from the negotiation process
  • Avoid the pitfalls of deadlocks, stonewalling, dirty tricks, power struggles, destructive argument and alienating manipulation
  • Brainstorm alternative options to reach a win/win solution

Negotiation Outcomes

On completion of the program participants will be able to:
  • Understand the dynamics of negotiation and improve their skills
  • Understand and identify different behavioural styles and adapt as necessary
  • Develop self-awareness of their personal style and approaches to negotiation
  • Prepare pre-negotiation by identifying possible negotiation outcomes
  • Apply techniques for successful negotiation by participating in practice cases
  • Recognise dirty tricks and tactics
  • Demonstrate the use of successful concession making
  • Develop an action plan to improve negotiation skills

The Brainpower difference: How we present

Soft skills training

What motivates adults to learn? Adults learn when they are actively involved and given the opportunity to share their experience and expertise.

People remember only 5% of what they hear in a lecture. So what can we do to make training more memorable?

Brainpower Training draws on research* which shows interactive discussion increases retention to 50%.

Our experienced and qualified facilitator tailors the workshop to your group by:

  • triggering dialogue
  • leading brainstorming exercises
  • asking quality questions
  • comparing case studies

These open-ended exercises help people discover for themselves what you want them to know.

* National Training Laboratories, Bethel, Maine, USA.

Our facilitator adapts and
customises the presentation to suit the
specific needs of you and your team

Our facilitator tailors the presentation to match your specific needs.

You'll interact with fellow participants and brainstorm practical action steps you can apply in your organisation to:

  • Identify problem areas
  • Innovate solutions and
  • Make good negotiation happen

No Risk Guarantee

You have peace of mind knowing you are not only getting great value for money, but also results that positively impact performance.

Our guarantee is simply this:

If you are not 100% happy and delighted with your workshop, we will either refund the difference between what you paid to what you think it was worth or we'll continue to work with you for free until you achieve the outcomes you reasonably expected.

Call us on 1300 661 555. Our Support Team are happy to answer any questions you may have and walk you through your options.

Questions? Enquiries?

You'll find the answers to most of your questions on the Frequently Asked Questions page.

If you can't find what you're looking for, please contact us and our Support Team will respond to your enquiry with priority.

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