Soft skills training courses, Australia - Phone 1300 661 555
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2009 July

Soft skills training for organisations

Committed to quality . . . passionate about learning

Brainpower Trainer

 'Steering your organisation through turbulent times, we're back to truisms of great grandpa.  Low debt is good, staying true to strategy.  What NOT to cut: training, innovation, marketing.'     

Presentation by James Kell, CEO, Kell & Rigby, 20 May 2009 at Institute of Chartered Accountants Business Forum.

You may wish to improve staff productivity or enhance your managers' leadership skills.

Your goal may be to cultivate empowered teams who are emotionally-intelligent, who collaborate and communicate well.  You may want to keep your sales team motivated with sales training. You may want to keep clients with superlative customer service.

In an economic downturn, there is a temptation for business - large and small - to cut spending on staff training. When times are tough, it looks a simple way to cut costs.

But research in 2007* shows that firms who do not train their people are 2.5 times more likely to fail than those who do.

Training demonstrates to your people there is a future and they will be a part of it.

Now is the time to keep training the brain power of your people. When markets are shrinking, it is their commitment, productivity and ability to add value that keeps you competitive.

In previous downturns, businesses that did invest in the skills and talents of their people saw the most dynamic recovery. Investing now in building their time management or customer service or communication or people skills puts you in the strongest position as the economy recovers. You will be a step ahead of your competitors and able to take advantage of opportunities quickly.

The skills of your people are the best guarantee of future prosperity, and the best investment a business can make in challenging times.

* UK Commission for Employment and Skills

Award-winning

Award-winning Brainpower Training delivers two-day, one-day or half-day programs in the workplace to groups of around 10 or more to address your needs and sustain lasting change.

Brainpower Training's team of Facilitators deliver customised training on a whole range of soft skills topics nationwide.

(We don't schedule external workshops for individuals. In that case, perhaps consider our training DVDs . . . more info.)

Since 1990, Brainpower Training has drawn on the latest learning and change developments to move people and organisations to peak performance.

 

Satisfaction guaranteed - no risk

You can be confident you'll see a positive return on your training investment.

If you aren't 100% satisfied with your workshop Brainpower Training will either refund the difference between what you paid and what you think it was worth, or Brainpower Training will continue to work with you for free until you achieve the outcomes you reasonably expected.

Program areas

Brainpower Training programs have been developed with an understanding of the demands of today's evolving workplace. Course content is continually refreshed to reflect latest trends and best practice on topics such as:

Business Communications

Business Communication
Develop crystal clear communication for better teamwork

Business Etiquette

Business Etiquette
How to create positive first impressions and exude confidence.

business writing

Business Writing
Identify and fix common writing mistakes that make you look unprofessional.

Change Management

Change Management
Implement management change using a mulit-step process.

Customer service

Customer Service
How to provide 5-star customer service that boosts your profits.

Super memory

High Performance Memory
How to remember information, names and numbers like a genius.

Leadership

Leadership
Become a better leader and inspire others through empowering leadership.

Negotiation

Negotiation
Gain the best deal possible and maintain positive relationships.

NLPNLP - Influencing with NLP
Neuro-linguistic Programming (NLP) is widely used in business, sales, education, coaching and sport to achieve excellence.

Relating to different people styles

Relating to Different People Skills
Deal with different personalities and improve teamwork.

business writingReport Writing
How To Identify and Fix Common Writing Mistakes with Special Emphasis on Reports.

Presentation Skills

Presentation Skills
Deliver powerful and persuasive presentations with confidence.

Selling Skills

Selling Skills
Generate more sales through building trust and relationships.

Speed reading

Speed Reading
Slice through your reading pile and win back time while reducing information overload.

Stress ManagementStress Management
Avoid burning out by managing personal stress in the workplace.

Time management

Time Management
Balancing multiple tasks and managing workplace priorities with less stress.

Our Facilitators

We can send one of our expert Facilitators onsite to your location.

How important is it to you that your people walk out of a training session saying, 'That was great; I learned good things; it was worth my time'?

Brainpower Training has a team of trainers with relevant qualifications, industry experience and excellent record in delivering high quality programs.

Brainpower Training's collaborative Facilitators are adept at enthusing participants and inspiring application.

Brainpower Training's stringent quality control during selection and accreditation gives you peace of mind.

Brainpower Training's Facilitators:

  • are tertiary qualified with degree or diploma
  • have Certificate IV Training and Assessment
  • are experienced professionals
  • are up with latest trends
  • are personable with strong presentation skills
  • apply interactive adult learning methods to keep participants engaged
  • pursue lifelong learning and professional development

Evaluation

Brainpower Training provides direct participant feedback to you and to Facilitators through evaluations at the end of every course.

Brainpower Training asks participants to rate:

  • overall satisfaction with the session
  • Facilitator’s knowledge of the subject area
  • presentation skills
  • Facilitator’s ability to communicate
  • quality of discussions and interaction

Brainpower Training's trainers and workshops are continually rated as excellent and very good.

Awards and recognition

The Australian Institute of Training and Development honoured Brainpower Training with a prestigious Innovation in Learning Award.

Brainpower Training clients include Top 500 corporations, government departments, small and medium size businesses, statutory authorities, non-profit organisations.

Our clients include . . .

  • IBM
  • Qantas
  • Hyundai
  • Customs
  • Sunsuper
  • Workcover
  • Mercedes-Benz
  • Dept of Defence
  • Deakin University
  • Griffith University
  • Sun Microsystems
  • Mt Buller ski resort
  • Queensland Health
  • Fred Hollows Foundation
  • PricewaterhouseCoopers . . . plus hundreds more

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