2009 July
Soft skills training for organisations
Committed to quality . . . passionate about learning

'Steering your organisation through turbulent times, we're back to truisms of great grandpa. Low debt is good, staying true to strategy. What NOT to cut: training, innovation, marketing.'
Presentation by James Kell, CEO, Kell & Rigby, 20 May 2009 at Institute of Chartered Accountants Business Forum.
You may wish to improve staff productivity or enhance your managers' leadership skills.
Your goal may be to cultivate empowered teams who are emotionally-intelligent, who collaborate and communicate well. You may want to keep your sales team motivated with sales training. You may want to keep clients with superlative customer service.
In an economic downturn, there is a temptation for business - large and small - to cut spending on staff training. When times are tough, it looks a simple way to cut costs.
But research in 2007* shows that firms who do not train their people are 2.5 times more likely to fail than those who do.
Training demonstrates to your people there is a future and they will be a part of it.
Now is the time to keep training the brain power of your people. When markets are shrinking, it is their commitment, productivity and ability to add value that keeps you competitive.
In previous downturns, businesses that did invest in the skills and talents of their people saw the most dynamic recovery. Investing now in building their time management or customer service or communication or people skills puts you in the strongest position as the economy recovers. You will be a step ahead of your competitors and able to take advantage of opportunities quickly.
The skills of your people are the best guarantee of future prosperity, and the best investment a business can make in challenging times.
* UK Commission for Employment and Skills
Award-winning
Award-winning Brainpower Training delivers two-day, one-day or half-day programs in the workplace to groups of around 10 or more to address your needs and sustain lasting change.
Brainpower Training's team of Facilitators deliver customised training on a whole range of soft skills topics nationwide.
(We don't schedule external workshops for individuals. In that case, perhaps consider our training DVDs . . . more info.)
Since 1990, Brainpower Training has drawn on the latest learning and change developments to move people and organisations to peak performance.
Satisfaction guaranteed - no risk
You can be confident you'll see a positive return on your training investment.
If you aren't 100% satisfied with your workshop Brainpower Training will either refund the difference between what you paid and what you think it was worth, or Brainpower Training will continue to work with you for free until you achieve the outcomes you reasonably expected.
Program areas
Brainpower Training programs have been developed with an understanding of the demands of today's evolving workplace. Course content is continually refreshed to reflect latest trends and best practice on topics such as:
Business Communication |
Business Etiquette |
Business Writing |
Change Management |
Customer Service |
High Performance Memory |
Leadership |
Negotiation |
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Relating to Different People Skills |
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Presentation Skills |
Selling Skills |
Speed Reading |
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Time Management |
Our FacilitatorsWe can send one of our expert Facilitators onsite to your location. How important is it to you that your people walk out of a training session saying, 'That was great; I learned good things; it was worth my time'? Brainpower Training has a team of trainers with relevant qualifications, industry experience and excellent record in delivering high quality programs. Brainpower Training's collaborative Facilitators are adept at enthusing participants and inspiring application. Brainpower Training's stringent quality control during selection and accreditation gives you peace of mind. Brainpower Training's Facilitators:
EvaluationBrainpower Training provides direct participant feedback to you and to Facilitators through evaluations at the end of every course. Brainpower Training asks participants to rate:
Brainpower Training's trainers and workshops are continually rated as excellent and very good. Awards and recognitionThe Australian Institute of Training and Development honoured Brainpower Training with a prestigious Innovation in Learning Award. Brainpower Training clients include Top 500 corporations, government departments, small and medium size businesses, statutory authorities, non-profit organisations. Our clients include . . .
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